That is the question...
While email is a great way to communicate with you audience, it's not the only way. See my video below fo examples of when you may want to use other channels of communications.
You may want to consider using these channels depending on how and when you want to reach your audience.
1. In Person: Sometimes in person is the best way to connect with your audience, especially if the topic is sensitive, confidential or needs to get into details that are too complicated for an email.
2. On the Phone: Don't let reply all's and flamewars continue to fill up your inbox without a resolution in sight-- pick up the phone to come up with a game plan to tackle issues and become the hero of your team.
3. Instant Messaging: This is a great way to share information quickly from one individual to another.
4. Slack or Forums: These channels are great to use when you are leading a project or creating a community of people so they can learn from each other. By asking and answer questions in a group platform, everyone can learn and it's a many-to-many communication model.
Were these tips helpful? Contact me today to set up a session with your team by dropping me a note at firstname.lastname@example.org.