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Email Etiquette Tip #3: Formatting

7/21/2020

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This is the third of a five-part series focused on Business Email Etiquette.

It's all about the formatting!

Once you have used an effective subject line to get your audience to open your email, you must make it as easy as possible for them quickly extract what they need to know. 

The best way to make sure people read and understand your note is to use formatting to create consumable content as discussed in the video below. 

VIDEO RECAP

To make your emails easier for your readers to consume and take action, follow the tips below:

1. Avoid blocks of texts that require your reader to sift through details to find the main points

2. Bold out the main point of your note-- what's the one takeaway you want them to get?

3. Use Bullets as a way to pull out the main points instead of having them buried in long paragraphs

4. Number steps or instructions to make it easy for them to provide you what you need-- bonus points if you can provide them a template with instructions/give examples of what you are looking for

Were these tips helpful?  Contact me today to set up a session with your team by dropping me a note at thecommslady@gmail.com. 
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    Ashley AuBuchon-Arcand is an Executive Program Manager and Digital Activist at IBM, experienced keynote speaker and coach.  

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