The Courses.Each course below is designed to develop success skills by opening your mind to see how effective communications can build more meaningful relationships with colleagues, managers, and clients. Real-life examples and activities bring these lessons to life through role playing and interactive discussion.
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Business Email EtiquetteAre you overwhelmed by your disorganized inbox?
Does that one guy from the office not seem to know how many high priority emails is too many? Do you need to get your audience to take action, but just can't get their attention? If you answered yes to any of these questions, this course is right for you. Register now for insights and ideas on how to declutter your inbox and improve your performance, no matter your team or job. Course Duration: 60-90 minutes Training Type: Face-to-Face or Virtual |
The Ten Cs of CommunicationAre you struggling to reach an audience or keep their attention?
Need help distinguishing between which communication channel you should use when sharing key messages? In this course, we will explore the qualities and characteristics to consider to effectively communicate to your audience, including written and verbal examples. You will leave this Class with new tools to ensure quality in all your communications. Course Duration: 60 minutes Training Type: Face-to-Face or Virtual |
Building a Signature Client ExperienceDid you know that 68% of customers decide to drop a product or service based solely on their relationship with the vendor?
Excellent client communications is at the core of every successful business, and this course will inspire you to take your client relationships to a whole new professional level. During this session, we will discuss what you can do to build stronger partnerships with clients with proven methods and actions applicable in any job or setting. Course Duration: 60-90 minutes Training Type: Face-to-Face or Virtual |
Conflict Resolution & NegotiationAre you equipped to deal with challenges that are causing friction in the workplace?
Do you know that understanding the four common sources of conflict can help determine how to best negotiate a solution? Do you have the negotiation skills needed to quickly resolve issues in the workplace? This course will use roleplaying and conflict resolution tactics to ensure you know how to handle even the toughest situations. From professional projects to personal dealings, we all have conflict in our lives at some point. This course will arm you with methods to turn these conflicts into opportunities to build better partnership with peers, colleagues and clients. Course Duration: 120 minutes Training Type: Face-to-Face |
Promoting YourselfDoes your boss not acknowledge or understand your contributions at work?
Are you afraid your colleagues will see you negatively if you brag on your accomplishments? Do you struggle with equating the tasks you do every day into the value you add to your business? Do you have trouble documenting and sharing your achievements with your manager or leadership team? Stop hiding and start promoting yourself. This course is perfect for women and men who need inspiration when positioning themselves for new opportunities and recognition. Through examples and interactive discussion, you will find better ways to show your value while building your personal brand. If you don't share your successes, who will? Course Duration: 60-90 minutes Training Type: Face-to-Face or Virtual |
My Promise to YouAt the end of these sessions, you will have the confidence to use these newly developed skills to take your performance and relationships further than ever before. Effective communications can change your career and life, and I can't wait to see how you will transform!
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